Frequently asked questions – FAQ
Why choose Eden?
Eden offers multiple services across all the building trade, with over 20 years of building knowledge and experience from Ryan alone. Ryan has worked on residential projects within Edinburgh learning all the building trade has to offer with key staff who has been with Eden for over 10 years. Ryan and staff have been constantly attending courses and supplier updates enhancing their knowledge base to give customers the best possible experience.
Eden prides ourselves on providing free quotations, free design and finally carrying out the works to the highest standard at a fair cost.
Building works along the rear garden, driveway along with hard landscaping and fence, or a full project: our customers are never disappointed. Eden is fully insured for all works and public liability, and provides free aftercare provided for all works.
In what areas do Eden work?
We work within Edinburgh and surroundings areas, feel free to give us a call and we can let you know if we can cost your works.
How much do building works, resin driveways, landscaping projects and patios cost?
All our services are costed on an individual basis with access, materials and scale of works being the main factors. Eden provides very detailed free quotations in order to give customers quotes with fair pricing. Talking to our customers we are often told that the quote we provided was the most competitive.
What if I’m struggling to think of how it will look?
Eden provides free designs and very detailed quotes, with before/after photos of similar works we have done for other customers. Ryan will discuss all options with you, and will show you samples to visualise the finished result, using some online tool from our suppliers also.
Is there a guarantee on my works?
YES. Eden provides all supplier guarantees along with a 10 years guarantee for workmanship for complete peace of mind.
Do I need and architect or engineer?
For the extension/building side of the works we can help you with architect drawings and an engineer report/council submission. Also, some works do not require either as we can provide the relevant information to the council for them to give the go ahead and sign off the project.
Do I need permission to create a driveway?
Very few properties require a driveway project to seek planning permission.
Resin driveways being permeable and suds compliant there are very few resin driveways installations in Edinburgh that require permission, unless they are in a conservation area. With block driveways in Edinburgh we install drainage to comply to regulations, resulting in no permission being required from the local council.
Is there a best time of year to have work completed?
We work all year around and there is no best time, as long as the time works for you.
In the winter resin is the only type of work that can be delayed due to temperatures. We can prepare driveways and have all prep work completed and when the weather is permittable we can complete the resin driveways.
All other works are all year round. For patios, paving and resin work we can work longer days in the spring and summer. Working days are shorter in the winter, so we would recommend having a quote as soon as if you are thinking to have the works done in the winter.
Do I need to move things around before you start, and will my neighbours hear much noise?
Eden ensures our customer can sit back and relax knowing all is in hand before we start. We provide daily updates to customers and supporting pictures with a plan going forward for the next day, keeping our customers informed of delivery dates, informing neighbours, using cones and making sure access is not obstructed, keeping everyone happy. We are very considerate builders to our customers and their surroundings.
Can I buy my own materials?
Eden offers a full service and with our trade accounts we save our customers money on materials. This way we can easily rectify any mistakes or add on to orders as needed. We also get materials at more competitive prices, and we pass these discounts onto our customers. This takes any pressure off the customer and ensures our materials/deliveries arrive where and when we require, with no hassle to the customer. In some cases, however, we are happy for customers to provide their own materials.
Is it possible to do my work in stages to help me budget?
YES. Eden is more than happy to cost different phases of works and make a plan to complete it in stages. It is more cost effective/cheaper to have all completed at once, but we are more than happy to accommodate work in phases to help our customers spreading the cost.
When can you start?
This depends on the size and type of works you require. We always like to work out the timescale carefully against the size of works required, providing a provisional start date when sending over our detailed quotations.
How do we keep our works looking as good as they day is what completed?
We provide free detailed aftercare instructions for you to follow on all works to keep your project or build looking as good as when it was completed. With a little or low maintenance, and following our aftercare instructions, you can enjoy it for many years. We also offer sealing and future proofing methods which are all in the aftercare for you to complete yourself and we can also give you a price for helping with any aftercare if you wish to save your time .